1. Introduction
Welcome to agcial.online (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website, particularly in the context of emergency response (ER) services.
By accessing or using agcial.online, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website immediately.
This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) (for EU users), the California Consumer Privacy Act (CCPA) (for California residents), and other relevant regulations.
2. Information We Collect
2.1 Personal Information
We may collect the following personal data when you interact with our Website:
- Contact Information: Name, email address, phone number (if you submit inquiries or sign up for alerts).
- Location Data: Approximate or precise location (if enabled for emergency services).
- Emergency Details: Information voluntarily provided in emergency requests (e.g., medical conditions, incident reports).
- Device & Technical Data: IP address, browser type, operating system, and usage patterns.
2.2 Non-Personal Information
We automatically collect non-identifiable data, such as:
- Cookies and tracking technologies (see Section 6).
- Aggregated analytics (e.g., page visits, session duration).
2.3 Sensitive Data
If you provide health-related or emergency data, we process it strictly for emergency assistance and in compliance with legal safeguards.
3. How We Use Your Information
We use collected data for the following purposes:
Purpose | Legal Basis |
---|---|
Providing emergency response assistance | Legitimate interest, user consent |
Responding to inquiries or alerts | Contractual necessity |
Improving Website functionality | Legitimate interest |
Compliance with legal obligations | Legal requirement |
Sending security updates (if subscribed) | Consent |
4. Data Sharing & Disclosure
We do not sell your personal data. However, we may share information with:
- Emergency Services: If you request urgent assistance, we may relay necessary details to responders.
- Trusted Third Parties: Service providers (hosting, analytics) under strict confidentiality agreements.
- Legal Authorities: If required by law (e.g., court orders, public safety emergencies).
5. Data Security
We implement industry-standard measures to protect your data:
- Encryption: SSL/TLS for data transmission.
- Access Controls: Limited to authorized personnel.
- Regular Audits: Security vulnerability assessments.
Despite these measures, no online platform is 100% secure. Report suspected breaches to: [Your Contact Email].
6. Cookies & Tracking Technologies
We use:
- Essential Cookies: For Website functionality (e.g., login sessions).
- Analytics Cookies: Google Analytics to improve user experience.
- Third-Party Cookies: Embedded services (e.g., maps for ER locations).
You can manage preferences via browser settings or our Cookie Consent Banner.
7. User Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, Correct, or Delete your data.
- Opt Out of non-essential processing.
- Withdraw Consent (where applicable).
- Lodge Complaints with a data protection authority.
To exercise these rights, contact us at: [Your Contact Email].
8. International Data Transfers
If data is transferred outside your country, we ensure safeguards like:
- GDPR Standard Contractual Clauses (EU users).
- Adequacy decisions (e.g., EU-US Privacy Shield Framework).
9. Children’s Privacy
Our Website is not intended for children under 13 (or 16 under GDPR). We do not knowingly collect their data. Parents/guardians may contact us to remove unauthorized information.
10. Policy Updates
We may revise this Privacy Policy periodically. Changes will be posted here with an updated “Last Revised” date. Continued use constitutes acceptance.
11. Contact Us
For questions or data requests:
Email: [Your Contact Email]
Mailing Address: [Your Physical Address, if applicable]